solutionsWe systematically examine the efficiency and effectiveness of a company's most critical processes to identify areas of underperformance, potential risks or problems as well as new business opportunities. This is a key enabler to deliver the highest-quality of service, in the most productive way, at the most competitive cost and time to output.
Renda works with each client to prioritise key processes based on the value at stake. For each priority process we develop a view of the current state based on operational data, using detailed process maps and analysis to help identify major gaps. We then work together with a cross-functional client team to define a series of principles that will guide the solution generation phase, and create a vision of the future state of each process from the ground up, along with the roadmap to achieve the short- and long-term results.
We work in very close collaboration with our clients in this type of project, enlisting a team from all the functional areas impacted at the leadership and the solution generation level. Our operational improvement and optimisation services include;

1.1 Business Process Improvement

Business process improvement is a strategic approach designed to eliminate inefficiency and reduce costs, leading to better business results. Renda uses recognised process improvement methodologies such as Lean Six Sigma and the Theory of Constraints to deliver client value through the application of various measurement and analysis techniques to design and manage operational processes.

Our experienced team can help you:

  • Conduct studies to identify optimisation opportunities
  • Standardise key processes across the organisation
  • Eliminate activities that do not add value
  • Identify skills, roles, technology and techniques to create effective business processes that support organisation growth and development
  • Establish clearly defined responsibilities and job descriptions
  • Apply industry-leading practices for improving efficiency
  • Align technologies and processes with business strategic goals
  • Implement change management programmes to manage the people affected by change and secure employee buy-in
  • Improve staff performance through correct alignment with job requirements
  • Implement operation reporting to ensure sustained improved performance levels
  • Identify and implement key operational risks and controls


1.2 Technology Enablement

Our business analysis services identify/ and understand business needs and determine solutions to business problems whilst ensuring that the full value of the client’s investment is realised. Solutions often include a systems development component and systems integration but may also consist of process improvement, organisational change or strategic planning and policy development. We aim to achieve optimal use of technology.

Our experienced team can help you:

  • Reduce the number of applications and systems
  • Automate manual tasks for more efficient use of resources
  • Introduce new services, technology and solutions for improved scalability
  • Decide whether to upgrade existing services and technology
  • Integrate distinct systems for cross-system information sharing and improved operational efficiency
  • Integrate applications and interfaces that correspond to a clearly defined target organisation architecture


Hiring the right people for the job is key to a company’s success. With this in mind, Renda Business Consultants offer skilled resources on a time and materials basis or on a permanent placement basis to fulfil customer requirements for trained staff with various skill sets. We deliver the best match between job specifications and candidates.

Renda  resourcing provides the following standard recruitment services:

  • In-depth candidate interviewing
  • CV/career history preparation
  • Reference checking
  • Writing specific job descriptions, job evaluations and advertising copy
  • Specialised recruitment services for project management, process engineering and information technology positions